TIER OPERATOR FAQ

How long will it take until I find out the result of my application to become a Tier Operator?

We receive many applications, and we want to be able to review each of them properly. Please allow up to 2 weeks of application review time before you email tieroperators@redcon1.com to ask for a result.

Is there any way for me to earn extra sales?

Yes, there is a way to earn extra sale credits to help you Tier up faster. The first is for store referrals. If you speak with a store owner and they are interested in picking up the Redcon1 products, you may email their information to tieroperators@redcon1.com. Once our sales department reaches out and closes the sale, you will receive an 10 sales towards your total.

Opportunities will come up at random times to earn extra sales and you will be notified of this via email, so always make sure you’re checking for emails from us for updates!

I have friends that are first responders and rather use the military code over my 20% off code. Is there a way to get credit if I referred them?

Yes. Instruct your customer to enter your name on the Tier Operator name box on the purchase check-out page. Email their name and order number to tieroperators@redcon1.com and the sale will be manually added to your total.

How do I track my sales?

When registering please include your official T20 code and no other variation. Otherwise your sales won’t be tracked.

When will I know when I make the next Tier?

You will be notified via email when you’ve reached the next Tier. In that email you will be asked for your product & apparel of choice.

How soon after a sale, is it credited to my total sales?

Once a sale goes through, if it was made using your T20 code or unique link it is immediately credited towards your affiliatly account. If you are receiving credit through manual addition, it will take up to 1 week to process.

Can the same person use my code more than once?

Yes! We encourage the returning customer. Any one person can use your code as many times as they’d like.

Can codes be applied on automatic ordering?

At this time, No.

When I reach the next Tier, do my sales start over or do they continue?

Your total sales will continue, there is no “starting over”. Once you reach 10 sales/Tier 4, it will continue until you reach 50 sales/Tier 3, etc.

Who to contact for order issues?
 
Who to contact for sales/affiliatly issues?
 
Who to contact about Demos?
 
What not to post and why?
Do not post racial content, excessive foul language, verbal attacks toward other brands/affiliates/persons, nudity, criminal activity, anything that may you have to question if you should you probably shouldn’t. Remember you are representing the Brand and in that you should be as professional and responsible as possible.
 
How do I tier up?
Make sales (Each sale counts as 1 point, 10 for tier 4, 50 for Tier 3, 150 for Tier 2.) Do not have your customer/friends/family place multiple single item orders in an attempt to tier up faster. That is an integrity issue and will result in your termination from the program.
 
Why haven’t I tiered up?
Review your sales on Affiliatly.com if you feel there are discrepancies contact tieroperators@redcon1.com
 
What can I do to tier up?
Get out there… Social media is not the only answer although it is a good one. Word of mouth is your best source of true customers. Talk to people in the gym in real life.
 
Wholesale accounts?
 If you refer a wholesale account that buys you will be credited with 10 sales credits, so if you love your favorite store or gym and want them to carry RedCon1 products talk to them and send them our way! Also to tieroperators@redcon1.com
 
Can my wife/girlfriend/sister/brother/mother/father use my 30% discount code?
– No!
 
How long does it take to see sales updates?
Generally will take 24-48hrs if your T20 code is used. If the Tier Operator name box is used, please allow up to 1 week for processing.
 
How long will it take to receive an email or phone inquiry response?
We will try to respond before close of business the same day if possible, if not within 24 hours you will receive a reply even if it is letting you know we need more time.